Contact

We answer every message within three business days. Corrections to published information take priority and usually go out the same day.

What each route is for

Correcting something we published

This is the most useful reason to write. Send the URL and the specific point that is wrong or out of date, and the source showing the correct figure if you have it. We fix it and record the revision date on the page.

A question about a credit product

We can explain how a product works and point you to the official rule. What we cannot do is review your case: we do not know your income, your credit file or your obligations, and answering “is this right for you” without those would be irresponsible. For a personal decision, talk to the issuer directly or to a nonprofit credit counselor accredited by the NFCC.

Privacy and your data

Requests to access, correct, delete, or opt out of the sale or sharing of personal information under the CCPA and CPRA come through the same address and are handled within the statutory deadlines. To stop receiving email, the unsubscribe link at the bottom of any message is the fastest route and takes effect immediately.

Press and partnerships

Press enquiries and commercial proposals use the same channel. Worth restating what is already in our editorial policy: we do not sell placement in a comparison, we do not publish sponsored content presented as editorial, and commission never changes an assessment.

Fraud using our name

Hub for Credit never asks for an upfront deposit or fee to release a card or a loan, and never calls offering credit. If someone does that using our name, tell us, and report it to the FTC at reportfraud.ftc.gov.

Who answers

Messages are read by the Hub for Credit editorial desk. The site is operated by EGITEK TECNOLOGIA LTDA, registered in Brazil under CNPJ 50.887.179/0001-19.